The Managerial
Moment of Truth

BusinessWeek ranked the book among The Best Business Books of 2006.

Harvard Management Update interviewed the book’s co-author for the article: “Telling the Hard Truth about Poor Performance

IBM China trained their HR professionals to teach the course.

Now, you can know what they know…

About the workshop...

This six-hour workshop and follow-up coaching is for business leaders and managers who want the best for their people, but need better tools for diagnosing and correcting performance problems - or capitalizing on exceptional results!

  • Learn the four steps of a successful intervention.

  • Distinguish between project design and execution issues.

  • Learn how to deal with high-performing, problem employees.

  • Capture exceptional performance and make it part of your process.

  • Make better decisions, faster.

  • Receive one-on-one coaching before and after a real situation you are managing!

Who will be attending? Managers and executives from local businesses - all looking for ways to increase the performance of their people.

How will we be learning? A combination of brief lectures, interesting videos, group discussions and practice exercises with a partner. We also recommend you read the book before the class. After the class, we will schedule pre-and post-meeting coaching as you apply the principles to a real intervention.

What is included? A hardcover copy of “The Managerial Moment of Truth”, a Participant Manual, one hour of follow-up coaching, lunch, and a steady supply of tea and coffee!

Who will be facilitating? The course will be co-presented by Ann and Gary Ralston. (photo...)

Where is the course held? The Dublin Chamber of Commerce
129 South High Street (just south of Route 161)
Dublin, Ohio 43017
(Map and Directions)

What is the investment? The fee is $449.00 per person, payable upon registration.
$40 discount for members of any Chamber of Commerce.
Check, Credit Card and Paypal accepted.

For more information,
or to register:
Call Ann or Gary Ralston at 614-761-1841, Skype or e-mail.
Download a PDF of the course information here


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