Ralston Consulting Inc.



	If you have found other cool, indispensable resources for your business, please let us know with a short description and a link or phone number - our community here will thank you for it. Read on! Articles - ones we think you'll find useful Testimonials Index - good things they said about us, all in one place! Journals - the ones we buy and read Books - we can vouch for these E-Business Tools - things that make e-life easier! Web Sites and Services - may we recommend... The Dilbert Website - they say the health of a company is inversely proportional to the number of Dilbert comics posted in cubicles... Articles (top of page) Demonstrating Understanding Back to Business Basics - a study of seven companies Prepare for rapid growth with a Business Process Tune-Up Customer Service in the Afterlife Fighting the Commodity Trap - Value-Based Proposals Make Yourself Indespensable to your Customers (The Refrigerator Test) Transcending Business Crisis - Assessing the Challenges - and opportunities - for your business. Free MBA Case Studies! - Personal buying experiences make for great customer service lessons. Customer complaint? Smart service recovery strategy wins them back for life. Focus on the customers' needs, not the product, to drive sales. Engineering Their Own Success - A Client Success Story. Comments on Structural Tension Process - An E-mail from a happy and eloquent client. Testimonials Index (top of page) A Testimonial from OhioHealth Homereach - From the desk of their Sr. Vice President, discussing our executive decision-support service A Testimonial from Dublin AM Rotary Foundation - Their President talks about the strategic planning work A Testimonial from Best Impressions, Inc. - Dawn Waldrop, Fortune 500 consultant, talks about the impact of our business strategy work in helping her create what matters. A Testimonial from Stream Consulting - A technology manager tames a complex project using structural tension charting. Journals - links to their homepages (top of page) Wired Magazine - the monthly goods. We've read almost every copy since it was released in the early 90's. Business 2.0 - we're sad to see this one go. October, 2007 is the last issue. Wired News - the daily goods New York Times on the Web BusinessWeek - Business and Technology "lite", a fast read. Technology Review - well-written, published by MIT, it gives quite early warning of technology trends. Books - in association with Amazon.com, these links take you to detailed information and reviews about each book.. Canadian clients take note: While Amazon is fast and convenient, the landed price in Canadian dollars can be double that of the same book from your local Chapters, Duthies, or Indigo booksellers. Use this link to search for any of these titles. (top of page) General Business Confronting Reality The E-Myth, Revisited E-Myth M astery Inevitable Surprises Profitable Growth Is Everyone's Business Execution The Innovator's Dilemma Competing for The Future Corporate Tides The Entertainment Economy The Path of Least Resistance for Managers Thought-Provoking Books / World Affairs on intelligence Understanding Terror Networks Humor The Dilbert Principle Journey to Cubeville Investment Rich Dad, Poor Dad Cashflow Quadrant Rich Dad's Guide to Investing Rich Kid, Smart Kid Richdad.com - where you will find CashFlow 101 and 202 - Investment education games that puts Monopoly™ to shame! E-Business Net Profit Customers.com Unleashing the Killer App Release 2.0 Information Rules Sales and Marketing Unleashing The Ideavirus The World's Best-Known Marketing Secret Permission Marketing The New Strategic Selling Conceptual Selling Clicking The Popcorn Report Personal Productivity Getting Things Done Ready for Anything Web Presence Web Design Workshop Google Hacks Search Engine Visibility Getting Hits The Non-Designer's Web Book Consulting The Ultimate Consultant Million Dollar Consulting Money Talks Flawless Consulting The Creative Process Path of Least Resistance Creating E-Business Toolkit (top of page) Search Tools Yahoo! Yellow Pages - US focus. Includes great business yellow pages that can locate services near you, given your zipcode. Yahoo! Canadian Yellow Pages - as above, but Canuck flavour, eh? Canada411 - ten million Canadian listings for people and businesses United States Postal Service - because a few people aren't on the net, yet... Helpers Adobe Acrobat Reader - Read all those .PDF files you see about. QuickTime - The standard for multimedia on PC and Mac, it can decode a multitude of image and video formats. Stuffit file compressors and expanders from Aladdin - for PC and Mac, it can usually unpack all that weird stuff in mangled e-mail enclosures, including .sit, .bin, .hqx and too many more to list. Web Services (top of page) Shareware Sources -- the way to find shareware and freeware on the Internet Tucows Shareware and Freeware Versiontracker.com Download.com Macintosh Support Sites MacInTouch - great news site VersionTracker - Mac Software Updates MacFixIt - troubleshooting heaven! Apple Computer Other Cool Sites Alan Weiss, Summit Consulting Group - THE best place for consultants to learn about forming a profitable practice or speaking career. Robert Fritz, Inc. - One of our colleagues, we have the utmost respect for his work. Superb training courses for businesses and individuals. (top of page) Home \| NewsBlog \| People \| Services \| Results \| Resources Contact Us \| ClientHome \| AlisarCharting \| WebEx \| GatherPlace